Engineering Enablement Program Manager
Core
Enable consistent, high-quality execution of a complex platform portfolio to improve product delivery speed, service reliability, and customer experience at scale.
Role type
Program Manager (Engineering Enablement)
Builds
Enterprise-scale AI-powered experience orchestration platform
Domain
SaaS / Customer Experience / AI
Deliverable
production ML models
Required skills
Program coordination, Jira/Confluence, cross-team dependency management, executive reporting, documentation management, AI tool usage
Preferred skills
Software development lifecycle concepts, Agile environments, portfolio tracking, operational metrics dashboards
Technologies
Jira, Confluence, Excel, PowerPoint, Tableau
Responsibilities
Drive end-to-end coordination of platform portfolio initiatives, maintain real-time visibility into portfolio health, enable structured prioritization and intake processes, partner with technical leaders to resolve information gaps, deliver clear executive communications, improve documentation and knowledge management practices, identify opportunities to streamline reporting and automate tasks, surface and escalate cross-team blockers early, support consistent communication rhythms
Seniority
Mid-level, hands-on IC
