Operations Coordinator
Core
Support last-mile logistics operations including freight verification, package sorting, returns processing, and warehouse system maintenance.
Role type
Operations Coordinator (Logistics)
Builds
Last-mile delivery network across three continents
Domain
Logistics / Last-mile delivery
Deliverable
product features
Required skills
Freight verification, package scanning and sorting, returns processing, warehouse system maintenance, data entry, customer service, SOP compliance, hazard-free environment maintenance, daily reporting
Preferred skills
Training and mentoring new employees, resolving delivery issues, coordinating with operations teams
Technologies
Warehouse systems, manifest systems
Responsibilities
Assist in unloading trailers and verify freight against manifests, Scan, sort, and process packages including defective items and returns, Conduct van audits and support sorting operations, Support shipping, receiving, dispatching, and inventory management, Process returns and complete required documentation, Handle customer pickups and front desk assistance, Respond to customer inquiries via phone and email, Prepare daily reports and maintain accurate records, Train and mentor new employees, Maintain a clean, organized and hazard-free work environment
