Scrum Master, IT Engineering
Core
Drive agile delivery effectiveness and impact for two critical IT domains (Enterprise Tools/Platforms and Operations/Reliability) by enabling AIOps capabilities and improving system resilience.
Role type
Senior Scrum Master (IT Engineering)
Builds
Automation, monitoring, and self-healing solutions at scale for internal enterprise stakeholders.
Domain
IT Engineering / AIOps / Enterprise Operations
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Agile and Scrum principles, backlog management, delivery metrics analysis, quarterly planning, blocker resolution, release coordination, Jira/Confluence proficiency, AI-assisted delivery tools familiarity
Preferred skills
Certified ScrumMaster (CSM), AIOps practices (monitoring, alerting, automated remediation), ServiceNow experience
Technologies
Jira, Confluence, ServiceNow
Responsibilities
Lead agile ceremonies across multiple IT teams, own backlog health facilitation, drive visibility into delivery performance via metrics, guide quarterly planning, identify and resolve delivery blockers, contribute to Scrum Master Center of Excellence, champion AI-assisted delivery tools, partner with product owners and engineering leaders, coordinate release and deployment activities, maintain delivery artifacts
Seniority
Senior, hands-on IC
