Scrum Master, Global Web
Core
Facilitate agile delivery for a global web organization delivering scalable, high-quality digital experiences and AI-powered orchestration platforms.
Role type
Senior Scrum Master (Global Web)
Builds
Scalable digital experiences, web platforms, and AI-powered customer experience orchestration tools.
Domain
Enterprise SaaS, Customer Experience (CX), Web Engineering, AI/ML
Deliverable
Product features
Required skills
Agile/Scrum/Kanban facilitation, backlog management, sprint planning, cross-functional coordination, data-driven delivery metrics, process improvement, stakeholder management, tool administration
Preferred skills
CSM/PSM/SAFe certification, enterprise web platform experience, CMS management, generative AI tool application, remote/global team leadership
Technologies
Asana, Jira, Confluence, CMS platforms
Responsibilities
Lead Agile ceremonies (planning, standups, reviews, retrospectives), manage backlogs and user stories, track delivery metrics (velocity, throughput), remove blockers, coordinate cross-functional dependencies, maintain documentation and tool workflows, drive continuous improvement initiatives.
Seniority
Senior, hands-on IC
