Principal Product Manager, Usage & Billing
Core
Lead the strategy, evolution, and governance of the Genesys Cloud Monetization Platform to ensure accurate measurement, entitlement, rating, billing, and reporting for all monetized capabilities.
Role type
Principal Product Manager (Monetization & Billing)
Builds
The Genesys Cloud Monetization Platform (usage metering, entitlement management, rating, billing, and monetization integrations)
Domain
Enterprise SaaS, AI-powered experience orchestration, Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Monetization platform strategy, usage metering, billing systems, entitlement management, rating engines, financial systems, revenue operations, distributed systems architecture, API design, observability standards, reconciliation processes, cross-functional influence
Preferred skills
SaaS monetization platforms at scale, SOX controls, audit requirements, revenue recognition, ERP/CRM integration, cloud platforms, data platforms
Technologies
Genesys Cloud, distributed systems, data pipelines, APIs, ERP, CRM
Responsibilities
Define and execute the vision and roadmap for the monetization platform; Establish platform standards for usage collection, entitlement, rating, and billing; Partner with engineering on metering pipelines and billing platforms; Champion accuracy and auditability throughout the monetization lifecycle; Identify and mitigate risks leading to revenue leakage or compliance issues; Lead cross-functional resolution of monetization issues.
Seniority
Principal, strategy & mentorship
