Operation Supervisor
Core
Supervise last-mile logistics operations, ensuring safety compliance, managing inventory and dispatching, and leading warehouse staff in a fast-paced environment.
Role type
Operations Supervisor (Logistics/Warehouse)
Builds
Last-mile delivery network, sorting stations, and logistics operations across multiple regions.
Domain
Logistics and Supply Chain
Deliverable
product features
Required skills
Team leadership, safety compliance enforcement, inventory management, route planning, quality control, performance reporting, staff training, incident management
Preferred skills
Experience in warehouse operations, knowledge of logistics software, ability to handle high-volume environments
Technologies
Logistics management systems, route optimization tools, scanning equipment
Responsibilities
Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment; Oversee shipping, receiving, dispatching, and inventory management; Assign daily tasks to staff, monitor productivity, and ensure compliance with SOPs; Generate next day's route plan and send optimization emails; Conduct quality checkups on return pickups and return to client process; Address delivery complaints, damages, or lost packages promptly; Maintain accurate delivery, incident, and inventory logs and submit comprehensive daily reports.