Business Finance Manager
Core
Strategic finance partner to the Customer Success organization, driving financial reporting, compensation planning, and business analytics to improve performance and outcomes.
Role type
Senior Finance Manager (FP&A)
Builds
Executive-ready financial reports, QBR packages, compensation plans, and customer behavior analytics.
Domain
SaaS / Customer Success / Professional Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
FP&A, financial reporting, compensation analysis, business analytics, data-driven insights, connecting financial results with operational metrics
Preferred skills
SaaS experience, commission/bonus administration, AI-powered tools for analysis
Technologies
AI-powered tools
Responsibilities
Standardize and maintain executive-ready financial reporting and analysis for Customer Success functions; Enhance and maintain Quarterly Business Review packages for Regional Leaders; Support compensation management including bonus plan design and payout execution; Assist with analytics on customer behavior (retention, churn, adoption); Provide ad hoc analysis for strategic initiatives; Act as a thought leader on leveraging AI solutions
Seniority
Senior, hands-on IC