Title Express Processor (In-Office)
Core
Administrative and shipping operations for vehicle title documents and total loss packets, serving vehicle owners, insureds, and lien holders.
Role type
Administrative processor (title and claims documentation)
Builds
Compliant title packets and shipping documentation for vehicle auctions
Domain
Automotive / Insurance claims administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Customer service, document analysis, call management, multitasking, attention to detail, basic math, typing (45 WPM), 10-key proficiency, Microsoft products, office equipment operation, physical lifting (55lbs)
Preferred skills
Bilingual French, valid driver's license
Responsibilities
Opening and scanning mail, managing call queues, creating and sending total loss packets, contacting lien holders for payoff info, contacting owners/insureds for document updates, reviewing mail for state compliance, launching 'Okay to Pay' notifications, monitoring shared inbox
Seniority
Entry-level, individual contributor
