Sr. Software Engineer, Full Stack — Agentic AI
Core
Build and operate agentic AI systems and full-stack applications on Genesys Cloud to solve enterprise customer experience challenges.
Role type
Senior Full Stack Software Engineer (Agentic AI)
Builds
AI-powered applications, agentic systems, and full-stack solutions deployed via AppFoundry
Domain
Enterprise SaaS, Customer Experience (CX), Agentic AI
Deliverable
production ML models | product features
Required skills
Full stack development, TypeScript/JavaScript, Python/Java/Node, LLM integration, Agentic system design, AWS services, Product ownership
Preferred skills
CX platform experience, Agent orchestration frameworks (LangGraph/CrewAI), AWS infrastructure (Bedrock/Step Functions), Distributed systems, Enterprise SaaS patterns
Technologies
React, TypeScript, AWS (Lambda, ECS, Fargate, Bedrock, Step Functions, SQS, SNS), LangGraph, CrewAI, CDK, Terraform
Responsibilities
Own end-to-end delivery of AI-driven features, Design and build agentic systems with planning and reasoning capabilities, Develop full stack solutions integrating LLMs, Translate ambiguous problems into scalable solutions, Build evaluation frameworks for AI systems, Drive experimentation cycles
Seniority
Senior, hands-on IC