Scientific IT Service Manager- M/F - CDI
Core
Orchestrating and managing IT services that support scientific research, data systems, and infrastructure for R&D activities.
Role type
Senior IT Service Manager (Scientific Domain)
Builds
Scientific applications, data systems, and R&D infrastructure
Domain
Pharmaceutical R&D / Life Sciences
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
IT Service Management, SDLC management, scientific workflows, data management, laboratory systems, ITIL concepts, Agile methodologies, JIRA, Confluence, ServiceNow, GLP/GCP compliance
Preferred skills
Cloud-based environments, LIMS, ELN, EDCs, eTMF, ITIL V4, PSPO-I/II certifications
Responsibilities
Manage lifecycle of scientific IT services, oversee application support and troubleshooting, act as product owner for releases, coordinate LabIT support, engage with R&D users, monitor operational metrics, ensure governance and compliance, maintain documentation and training
Seniority
Senior, hands-on IC
