Data Warehouse & Data Intelligence Lead (m/f/d)
Core
Build and operate the analytical data foundation for COO functions (Support, Service Delivery, Group IT) across 19 countries, delivering a single source of truth for decision-making.
Role type
Senior Data Warehouse & Data Intelligence Lead
Builds
End-to-end COO data warehouse, unified KPI logic, dashboards, and clean data structures for AI/automation
Domain
Healthcare operations, Customer Operations (COO), Multi-country enterprise data
Deliverable
production ML models | dashboards & analysis
Required skills
Data engineering, Analytics engineering, Data modeling, ETL/ELT, Production-grade data architecture, BI & data visualization, KPI definition, System integration (CRM/ERP/ITSM), AI-driven analytics
Preferred skills
LLM usage, Anomaly detection, Natural-language access to data
Technologies
Databricks, Snowflake, Azure Synapse, dbt, Power BI, Tableau, Looker
Responsibilities
Model and integrate data from raw sources to decision-relevant insights; Develop unified KPI logic for operational metrics; Design and implement user-centric dashboards; Create clean data structures for AI solutions; Use LLMs and AI to detect patterns and anomalies in support/telemetry data; Manage support/ITSM ticketing and delivery pipelines
Seniority
Senior, hands-on IC
