Service Delivery Engineer-Travel
Core
Guide travel agencies through technical onboarding, system configuration, and platform conversion to ensure seamless adoption of Sabre's core platforms.
Role type
Senior IC service delivery engineer (travel)
Builds
Customer onboarding and migration projects for travel agencies
Domain
Travel technology / GDS
Deliverable
product features
Required skills
GDS operations, system configuration, API/Web Services integration, project management, customer training design, change management
Preferred skills
Multilingual proficiency (Spanish/French), corporate/leisure travel agency workflow knowledge
Technologies
Microsoft Office 365, Google Workspace
Responsibilities
Lead end-to-end customer conversion projects; validate agency requirements and configure Sabre products; design and deliver training programs; manage stakeholder relationships during workflow transitions; collaborate across regional teams to streamline delivery processes
Seniority
Senior, hands-on IC