Senior Director, Solutions and Implementation
Core
Leads the Regulatory Communications Solutions and Project Management team, supporting client solutions (RDC, DocuBuilder) and overseeing complex onboarding and change initiatives.
Role type
Senior Director, client-facing solutions and delivery leadership
Builds
Client solutions, implementation plans, and delivery execution for regulatory communications and document composition
Domain
Financial services, regulatory communications, enterprise software, document composition
Required skills
People leadership, client solutioning, business analysis, systems analysis, complex implementation management, stakeholder communication, requirements documentation, risk management, cross-functional coordination
Preferred skills
Financial services experience, regulatory communications, enterprise software, document composition
Technologies
RDC, DocuBuilder
Responsibilities
Lead the Solutions and Project Management organization including coaching, performance management, and talent development; Lead client communications for discovery, solution reviews, and delivery status; Translate client needs into documented requirements and viable solutions; Develop solution grids, scope definitions, and estimates; Execute client onboardings and complex changes; Coordinate across Sales, Product, Engineering, and Operations; Continuously improve solutioning and delivery practices
Seniority
Senior Director, hands-on leadership with strategic oversight