Customer Service Representative (Flexible Working Hours)
Core
Front-line support role managing client interactions, facility operations, and administrative tasks for a pet care center.
Role type
Customer Service Representative (Pet Care Facility)
Builds
Client check-ins/check-outs, facility tours, and daily operational support for pet boarding/day care services.
Domain
Pet care / Veterinary services
Deliverable
client delivery
Required skills
Customer service, phone etiquette, cash handling, problem-solving, physical stamina, multitasking
Preferred skills
Retail experience, pet ownership, evening/weekend availability
Technologies
Multi-line phones, computer systems
Responsibilities
Answering phones and greeting pet parents, managing check-ins and check-outs, handling cash and balancing drawers, touring new clients, responding to complaints, escorting pets to enclosures, maintaining lobby cleanliness.
Seniority
Entry-level to Junior
