Vice President, Digital Communications Capabilities (Hybrid - NYC or Edgewood, NY)
Core
Define and execute enterprise strategy for digital communications capabilities (email, mobile, secure notifications, AI-assisted creation) serving Broadridge businesses, clients, investors, and recipients.
Role type
VP of Digital Communications Capabilities (Strategy & Product Leadership)
Builds
Enterprise digital communication platforms, reusable services, and scalable technical solutions for regulated transactional communications
Domain
Financial Services / Digital Communications Technology
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Enterprise strategy formulation, multiyear roadmap planning, digital channel management, journey orchestration, AI/automation integration, financial acumen, cross-functional leadership, regulatory compliance navigation, stakeholder influence
Preferred skills
Global team leadership, advanced degree, experience with high-volume regulated ecosystems
Technologies
InFocus, Universal Client Portal, Investor Hub, APIs, data integration, identity management, security frameworks
Responsibilities
Define enterprise strategy and multiyear roadmap for digital communications; Coordinate capabilities across multiple platforms and services; Establish capability models and reusable service standards; Partner with technology leaders to translate strategy into scalable solutions; Develop business cases for modernization and AI adoption; Lead a multidisciplinary organization; Represent the company as a thought leader in digital communications
Seniority
Executive (VP), hands-on strategy & mentorship