Senior Director, Business Process Automation (Informative Research)
Core
Leading enterprise-wide initiatives to simplify, automate, and optimize business processes across the organization using AI-enabled solutions and intelligent automation.
Role type
Senior Director, Business Process Automation (Strategy & Change Leadership)
Builds
Enterprise automation strategies, workflow automation, process orchestration, and AI-assisted operational capabilities.
Domain
Real estate services (title insurance, settlement, underwriting) and financial services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
Enterprise process optimization, AI-enabled solution implementation, workflow automation design, change management, stakeholder influence, ROI analysis, compliance and governance, cross-functional leadership
Preferred skills
MBA, Lean/Six Sigma/BPM methodologies, regulated industry experience (financial services/mortgage/title)
Technologies
Workflow automation platforms, process orchestration tools, AI solutions
Responsibilities
Lead execution of enterprise business process automation strategies, identify and prioritize automation opportunities, partner with technology and business leaders to design initiatives, drive continuous process improvement, evaluate emerging AI technologies, ensure compliance with security and governance, serve as strategic advisor to leadership, present automation roadmaps and ROI, champion organizational adoption of automation, lead cross-functional change management
Seniority
Senior, strategic leadership & mentorship