Production Control Specialist
Core
Ensuring client Service Level Agreements (SLAs) are met and verifying print quality within print operations.
Role type
Production Control Specialist
Builds
Printed media, materials, and postage products
Domain
Print operations / Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Print operations knowledge, SLA management, print quality inspection, system proficiency, job reconciliation, cross-training, process management, attention to detail, Microsoft Office proficiency
Preferred skills
Spanish fluency, H.S. degree equivalent
Technologies
In-house print systems, Microsoft Office
Responsibilities
Act as knowledge expert for client specifications, liaise with production and client services to resolve SLA issues, inspect and verify printed media through sign-off, ensure special handling processes are followed, provide feedback and escalation when standards are not met, verify job reconciliation and closure, provide training for continuous improvement
Seniority
Entry-level, hands-on IC