Operations Manager
Core
Oversee daily operations of a marine aquarium attraction, managing non-animal functions, teams, and visitor experience.
Role type
Senior Operations Manager (Visitor Attraction)
Builds
Operational excellence and guest satisfaction at a marine aquarium
Domain
Leisure / Hospitality / Tourism
Deliverable
product features
Required skills
Team leadership, health and safety management, budget control, guest service management, facility maintenance oversight, commercial performance management
Preferred skills
Recruitment and training, crisis management, continuous improvement implementation
Technologies
N/A
Responsibilities
Manage recruitment, training, and development of seasonal employees; Lead and support operational teams; Ensure compliance with health and safety standards; Oversee cash handling, financial controls, and operational budgets; Drive guest service excellence; Manage facilities, maintenance, and cleaning operations; Monitor visitor satisfaction and implement improvements; Provide leadership for Admissions, Retail, and Catering departments.
Seniority
Senior, hands-on IC