Triage Registered Nurse - Gilchrist
Core
Triage patient and caregiver telephone calls, assist in symptom palliation, and provide education and emotional support to terminally ill patients and families.
Role type
Triage Registered Nurse
Builds
Support services for hospice and home health patients
Domain
Healthcare / Hospice and Home Health
Deliverable
client delivery
Required skills
Triage, symptom palliation, patient/family education, EMR usage, infection control, stress management, prioritization, delegation, supply ordering, DME coordination
Preferred skills
Home health or hospice experience, triage experience
Responsibilities
Triage all patient and caregiver calls, serve as liaison with physician offices, provide immediate emotional support at time of death, coordinate changes in patient level of care, communicate with insurance case managers, resolve pharmacy issues, order supplies and durable medical equipment, coordinate equipment pickup, trend calls to identify improvement opportunities, deploy staff to address assessed needs
Seniority
Entry to Mid-level, hands-on IC