Dutch Wonderland Inn Hospitality Crew Lead Supervisor
Core
Lead and motivate a team of hosts to execute events, shows, and character interactions that delight guests and create memorable experiences at a themed park.
Role type
Hospitality Crew Lead Supervisor (Events & Entertainment)
Builds
Themed park events, character shows, and immersive guest experiences
Domain
Theme parks / Family entertainment
Required skills
Team leadership, coaching, compliance with labor laws, character performance support, scheduling, problem-solving, customer service, physical stamina
Preferred skills
Experience in shows, acting, or choreography, bilingual communication (English/Spanish)
Technologies
Daily show logs, scheduling systems
Responsibilities
Lead and motivate a team of hosts, mentor and coach team members, ensure compliance with company policies and labor laws, backfill events-related positions, participate in training and rehearsals, assist with performance execution and character organization, resolve guest and operational problems, monitor event safety and protocols
Seniority
Individual Contributor, supervisory level