Retail Associate
Core
Manage retail operations, staff, and customer experience for a pop-up store in a nighttime woodland entertainment event.
Role type
Retail Supervisor / Senior Retail Associate
Builds
Onsite retail store operations for a movie franchise-themed entertainment event
Domain
Live entertainment / Event retail
Deliverable
product features
Required skills
Retail management, team supervision, inventory management, POS system coordination, customer service, scheduling, conflict resolution
Preferred skills
First-Aid certification, ability to stand for extended periods, physical lifting capability
Technologies
Google Suite (Sheets, Word, Meetings)
Responsibilities
Manage staff and run the onsite store with the Retail Supervisor, assist guests in retail areas and answer questions, manage inventory and unboxing, coordinate POS systems, monitor cash/card transactions, resolve customer complaints, organize merchandise delivery shipments, ensure crew welfare and shift patterns
Seniority
Senior, hands-on IC