Associate II, Field Service Engineering
Core
On-site installation, preventive maintenance, and troubleshooting of medical imaging, navigation, and robotics systems for hospitals.
Role type
Field Service Engineer (Medical Devices)
Builds
Medical imaging, navigation, and robotics systems for hospitals
Domain
Healthcare / Medical Devices
Deliverable
physical/clinical work
Required skills
Field service engineering, medical device industry experience, GMP, ISO 13485, quality/reliability engineering, clinical services/biomed knowledge, healthcare capital equipment understanding
Preferred skills
Knowledge of quality and/or reliability engineering, services experience in radiology
Technologies
MS Office
Responsibilities
Install Globus Medical product on-site at customer locations, Perform site acceptance testing, Respond to customer issues by diagnosing and repairing products, Perform preventative maintenance, Perform upgrades of existing products, Document customer feedback and visit results, Participate in RMA processing
Seniority
Mid-level IC (5+ years experience)
