Shop Manager - NW 23rd, Portland, OR
Core
Lead a retail team to drive sales, ensure customer service excellence, and oversee daily shop operations for See's Candies.
Role type
Retail Shop Manager
Builds
Candy retail operations and customer experiences
Domain
Confectionery retail
Deliverable
product features
Required skills
Sales goal achievement, team leadership, customer service, cash handling, inventory management, budget control, recruitment, compliance enforcement, scheduling, payroll processing
Preferred skills
Ability to learn new technologies quickly, adaptability to change
Technologies
Point-of-sale systems, inventory management software
Responsibilities
Lead the shop's team to create a sales-focused environment, achieve daily/monthly/annual sales goals, resolve customer and employee concerns, train and coach team members, manage cash handling and banking procedures, monitor expenses to meet budgetary goals, implement weekly work schedules, maintain accurate timekeeping and payroll records
Seniority
Mid-level, hands-on IC