IT Engineer (Data Services)
Core
Provide L2 support for database operations, ensuring high availability, performance, and security through incident management, monitoring, and automation.
Role type
Senior IC database operations engineer
Builds
Production database systems and automated operational workflows
Domain
IT Operations / Database Administration
Deliverable
production ML models | infrastructure
Required skills
Database operations, incident management, system installation and patching, performance monitoring, backup management, process development, report building, AI/automation integration
Preferred skills
Microsoft SQL Server, Oracle Database, Linux, Windows, Java, PowerShell, Python
Responsibilities
Provide L2 support in incident, request, change and problem management; Ensure SLA for incidents and service requests; Install and upgrade database systems; Diagnose and resolve database errors; Manage databases access, backups and security compliance; Monitor database performance proactively; Develop processes and operation procedures; Build and manage database reports, visualizations, and dashboards; Leverage AI and agentic solutions to automate operational workflows.
Seniority
Mid-level, hands-on IC
