Banquet Captain
Core
Supervise banquet staff and coordinate all food and beverage services within the banquet department, ensuring event execution and guest satisfaction.
Role type
Banquet Captain
Builds
Banquet events and functions
Domain
Hospitality / Food & Beverage
Required skills
Banquet and food service techniques, staff supervision and training, event planning and organization, guest relations, sales reconciliation, inventory and portion control, physical stamina (lifting 50 lbs, standing long periods)
Preferred skills
Liquor license, Food Handling certification
Technologies
Banquet logbook, function sheets (BEO)
Responsibilities
Supervise and train banquet staff on setup, service, and breakdown; coordinate with event hosts and kitchen staff; manage guest requests and complaints; ensure room cleanliness and supply availability; monitor profitability and waste; conduct pre-shift meetings; handle sales reconciliation and billing.