Guest Service Agent
Core
Front-of-house staff member who greets guests, carries luggage, and provides warm, welcoming service at a luxury hotel.
Role type
Guest Service Agent (Bell / Doorperson)
Builds
Guest arrival/departure experience and brand representation
Domain
Hospitality / Luxury Hotels
Deliverable
physical/clinical work
Required skills
physical strength, ability to carry heavy luggage, guest service orientation, communication skills
Preferred skills
knowledge of hotel property history, student or intern status
Responsibilities
Greet guests at the front of house, carry luggage, provide impeccable service, share property history with guests