FoH Supervisor
Core
Lead a retail store team to achieve sales targets, deliver exceptional customer experiences, and execute company initiatives.
Role type
Senior retail store supervisor (fashion retail)
Builds
Retail store operations and customer experience for Coach brand
Domain
Fashion retail
Deliverable
product features
Required skills
Sales target achievement, team leadership, sales data analysis, store operations management, recruiting and interviewing, performance evaluation, conflict resolution, clienteling strategy
Preferred skills
Growth mindset, business acumen, strategic planning
Technologies
Sales data tools, store management systems
Responsibilities
Maintain leadership presence on the sales floor, establish trust and collaboration within the team, monitor and analyze sales data to enhance performance, support recruiting and high-level training, provide feedback to improve individual performance, enforce company policies and operational procedures
Seniority
Senior, hands-on IC