Analyst, Claims (Last Mile)
Core
Manage incidents and claims for loss, damage, and delay across transportation operations, investigating liability and resolving claims for customers, carriers, and insurance companies.
Role type
Claims analyst (last mile)
Builds
Resolved claims and risk mitigation strategies for transportation business entities
Domain
Transportation logistics and insurance claims
Deliverable
client delivery
Required skills
Claims investigation, liability assessment, contract interpretation, risk identification, incident documentation, loss prevention guidance
Preferred skills
Common Law Liability knowledge, Code of Federal Regulations, National Motor Freight Classification, multimodal transportation knowledge, risk reduction processes
Technologies
Microsoft Word, Microsoft Excel
Responsibilities
Investigate and analyze incidents to determine company liability, interpret contractual terms, compose professional claims correspondence, manage claims inventory, document significant events and escalate to leadership/insurance, hold loss prevention meetings
Seniority
Entry-level to Junior