Cafe Supervisor, Neighbours
Core
Support the Café Manager in the day-to-day running of Neighbours & Nightingale Café, ensuring exceptional service, operational efficiency, and high standards of food safety.
Role type
Café Supervisor (hands-on IC)
Builds
Coffee, food, and beverage service experiences for guests in a luxury hotel setting
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Team leadership, guest relations, operational coordination, stock management, food hygiene compliance, cash handling, training and coaching
Preferred skills
Passion for coffee and food, commercial awareness, flexibility for weekends/holidays, knowledge of Alert65 system
Technologies
Alert65
Responsibilities
Supervise and motivate the café team to deliver high service standards; coordinate operations during busy periods; manage stock, inventory, and ordering; ensure compliance with health, safety, and hygiene legislation; handle guest complaints and feedback; support staff training and scheduling; maintain cleanliness and equipment standards.
Seniority
Mid-level, hands-on IC
