Director of Wellness and Spa
Core
Leads strategic direction, operations, and business performance of the property's Wellness and Retail experience, driving revenue growth while supporting financial and marketing objectives.
Role type
Director of Wellness and Spa (Senior Leadership)
Builds
Elevated, personalized wellness journeys reflecting the 1 Hotels brand, sustainability ethos, and commitment to mindful, nature-inspired luxury.
Domain
Luxury Hospitality / Wellness & Spa / Retail
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, operations management, revenue growth, financial performance, guest experience management, team leadership, sales and marketing initiatives, wellness programming development, cross-functional collaboration, quality standards enforcement, training and coaching, relationship building with contractors and partners.
Preferred skills
Massage Therapy license, post-secondary diploma or degree.
Technologies
N/A
Responsibilities
Lead strategic direction and operations of Spa, Retail, and wellness programming; oversee Director of Anatomy Fitness Center; develop and execute sales, marketing, and wellness initiatives; ensure brand standards and luxury service delivery; coordinate property-wide wellness activations; drive team development and financial performance.
Seniority
Director, strategic leadership & P&L ownership
