Customer Operations Representative
Core
Support Sales by managing key accounts, entering loads, scheduling pickups/deliveries, tracking shipments, and handling issues for shippers and carriers.
Role type
Customer Operations Representative
Builds
Shipment tracking and load management for the transportation network
Domain
Logistics and Transportation
Deliverable
product features
Required skills
Verbal and written communication, Self-motivation, Fast-paced work adaptability, Attention to detail, Problem resolution, Follow-up skills
Preferred skills
Sales or customer service experience, Transportation industry knowledge
Technologies
Transportation Management System (TMS)