Head of Fraud Operations
Core
Runs the operational engine of fraud prevention across a marketplace, product bundles, and a lending business, managing real-time decisioning, investigations, and AML operations.
Role type
Head of Fraud Operations (Senior Leadership)
Builds
Fraud prevention systems, decisioning rules, and team capabilities for a global collectibles marketplace and fintech lending platform.
Domain
Fintech / Lending / Collectibles Marketplace
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
Fraud operations leadership, fraud detection systems (rules engines, ML), case management, fraud typologies (ATO, payment, seller fraud), AML/KYC operations, SQL, data analysis
Preferred skills
High-volume marketplace or fintech fraud experience, CFE or CAMS certification, scaling fraud operations, collectibles/authenticity fraud knowledge
Technologies
Rules engines, ML-based decisioning, case management tools, SQL, dashboards, fraud/identity/device-intelligence platforms
Responsibilities
Own real-time decisioning and manual-review queues; monitor and tune rules and ML-model performance; lead multi-typology fraud investigations; manage KYC/CIP review and transaction-monitoring alerts; build and scale the fraud-operations team
Seniority
Senior, hands-on IC with leadership responsibilities
