Head of Fraud Operations
Core
Runs the operational engine of fraud prevention across Collectors' Marketplace, Power Packs, and emerging Financial Services lending business, owning real-time decisioning, investigations, and AML alert operations.
Role type
Senior leadership fraud operations manager
Builds
Fraud prevention systems, decisioning rules, and team capabilities for a global collectibles marketplace and lending platform
Domain
Fintech / Lending / Collectibles Marketplace
Deliverable
production ML models
Required skills
Fraud operations leadership, fraud detection systems (rules engines, ML), case management, fraud typologies (ATO, payment, seller fraud), AML/KYC operations, data fluency (SQL, dashboards)
Preferred skills
High-volume marketplace or fintech fraud experience, CFE or CAMS certification, scaling fraud operations, collectibles/authenticity fraud knowledge
Technologies
Rules engines, ML-based decisioning, case management systems, SQL, dashboards, fraud/identity/device-intelligence tooling
Responsibilities
Own real-time decisioning and manual-review queues; monitor and tune rules and ML-model performance; lead multi-typology fraud investigations (payment, ATO, seller fraud, laundering); run KYC/CIP review and transaction-monitoring alert disposition; manage fraud-operations team and scale headcount
Seniority
Senior, hands-on IC with leadership responsibilities
