Technology Consultant
Core
Implement, upgrade, convert, and recover Epicor ERP applications for clients while acting as the primary technical point of contact.
Role type
Mid-level Technology Consultant (ERP Implementation)
Builds
Epicor ERP application implementations, upgrades, and conversions
Domain
Enterprise Resource Planning (ERP) / Manufacturing & Supply Chain
Required skills
Troubleshooting methodology, resource planning, technical documentation, software configuration, test execution, stakeholder management, project delivery tracking
Preferred skills
ERP implementation experience, annual subscription sales model experience, 2+ years consulting experience
Technologies
Epicor ERP, network systems, wireless systems
Responsibilities
Build relationships with customers to understand needs and environments; Define and document implementation technical requirements; Provide technical support to field engineers in diagnosing and troubleshooting software and systems; Configure, document, and test software; Drive resolution on escalated customer issues; Meet utilization targets and complete project deliverables on time; Work independently on mid-sized projects
Seniority
Mid-level, hands-on IC
