Senior Technical Solutions Analyst
Core
Strategic technology partner supporting core back-office application strategy (Finance, Supply Chain, Manufacturing, Procurement) across the Americas technology ecosystem.
Role type
Senior Technical Solutions Analyst (ERP Sustaining & Support)
Builds
ERP sustaining and support strategy, incident-to-change discipline, automation/embedded analytics solutions, and M&A process harmonization.
Domain
Enterprise Resource Planning (ERP) / Back-office Operations
Required skills
ERP platform expertise (Microsoft D365 F&O, Dynamics AX, Oracle 11i), ERP module knowledge (GL/AP/AR, Fixed Assets, O2C, P2P, Inventory, MRP/MPS), integration technologies (middleware, APIs, EDI), production support tooling (ServiceNow), SQL/data concepts, compliance/audit (SOX), stakeholder management, systems thinking.
Preferred skills
AI/automation evaluation, POC/pilot leadership, M&A carve-in/carve-out planning, executive reporting.
Technologies
Microsoft D365 F&O, Microsoft Dynamics AX2012, Oracle 11i, ServiceNow, SQL, EDI, Middleware.
Responsibilities
Translate business objectives into solution direction and actionable plans; Own and evolve ERP sustaining and support strategy for core modules and integrations; Act as lead for incident, problem, and change management for back-office systems; Identify and resolve system inefficiencies and technical debt; Establish governance processes for sustaining initiatives; Evaluate technology solutions, automation, and AI capabilities; Lead proofs of concept and pilot efforts for new sustaining tools; Coordinate cross-functional work to reduce delivery/downtime risk; Support vendor evaluations and contract discussions; Support M&A and carve-in/carve-out planning; Produce executive-level reporting on technical tradeoffs and business impact.
Seniority
Senior, hands-on IC with mentorship capability.