Principle Engineer- SPAM
Core
Highest-level technical expert in Platform Operations specializing in SPAM detection, traffic integrity, and anti-abuse operations for a global cloud communication platform.
Role type
Principal Engineer (SPAM & Anti-Abuse)
Builds
Scalable operational solutions for CPaaS Registrations, Connectivity, and Routing
Domain
Telecommunications / Cloud Communications / Anti-Abuse
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
SPAM detection, traffic integrity analysis, anti-abuse operations, technical leadership, cross-functional influence, regulatory compliance translation, capacity forecasting, automation design, incident management, stakeholder advocacy
Preferred skills
Experience with carrier relations, industry body engagement, emerging technology evaluation
Technologies
Cloud communication platforms, monitoring tools, automation frameworks
Responsibilities
Serve as final escalation point for complex operational and technical issues; define long-term technical roadmap for operational specialty; monitor and analyze customer usage patterns and traffic behavior; design automated response processes; ensure operational readiness of new features; collaborate with Compliance, Sales, and Carrier Relations teams.
Seniority
Principal, hands-on IC with strategic influence