Front Desk Agent
Core
Front Office Agent responsible for ensuring a relaxing and effortless guest experience at arrival, departure, and throughout the stay.
Role type
Front Desk Agent
Builds
Guest check-in/check-out processes and in-stay service
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Guest service, multi-tasking, attention to detail, team collaboration
Preferred skills
Secondary language proficiency
Responsibilities
Greet guests, manage arrivals and departures, provide service during the stay, work rotating night shifts
Seniority
Entry-level to Junior
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