Field support engineer
Core
Provide technical support for critical PMR/TETRA and 3GPP communication systems in public and private sectors, covering analysis, implementation, and maintenance phases.
Role type
Field support engineer (critical communications)
Builds
Secure land communication networks and systems for critical services
Domain
Critical communications, Public Safety, Transportation, Industrial security
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
PMR/TETRA and 3GPP technologies, IP networks and virtual environments, scripting (Python, VBA, SQL), incident management, technical documentation
Preferred skills
Mobile communication architecture and protocols, proactive problem solving, 24/7 availability
Technologies
TETRA, Tetrapol, 3GPP, Python, VBA, SQL, AutoHotKey
Responsibilities
Validate and implement new versions of critical communication systems; manage incidents to meet SLAs; ensure 24-hour technical assistance; prepare technical documentation and training materials
Seniority
Professional, hands-on IC