Senior Manager Qualitätsmanagement & Garantieabwicklung Logistik (m/w/d)
Core
Ensuring delivered spare parts meet airworthiness requirements and design specifications, managing non-conformities, and driving continuous improvement in logistics quality.
Role type
Senior Manager, Quality Management & Warranty Processing (Logistics)
Builds
Logistics quality processes and warranty resolution workflows for helicopter spare parts
Domain
Aerospace / Aviation Logistics / Quality Assurance
Required skills
Quality management, EASA regulations, airworthiness standards, root cause analysis, audit execution, stakeholder management, project management, data analysis, report generation, cross-functional coordination
Preferred skills
French language proficiency, advanced MS Office skills
Technologies
Sales Force, NCM-Tool, PPS
Responsibilities
Analyze warranty claims and create action plans; manage interfaces across global logistics hubs; ensure quality of new and spare parts including storage and material evaluation; handle customer complaints and initiate corrective actions; conduct audits in logistics environments; support operational areas with airworthiness requirements; plan and execute staff training on airworthiness regulations.
Seniority
Senior Manager, strategic execution & team leadership