Structure Repair Support Engineer
Core
Deliver timely technical solutions and repair management for aircraft structure and systems issues raised by customers.
Role type
Senior Customer Service Engineer (Aircraft Structure)
Builds
Repair solutions and technical responses for in-service aircraft issues
Domain
Aviation / Aerospace / Aircraft Maintenance
Required skills
Aircraft structural analysis, Structural Repair Manual (SRM) interpretation, Engineering drawing reading, Maintenance repair practices, Technical documentation management, Cross-cultural communication, Safety critical item identification, Global team collaboration
Preferred skills
Airline or MRO experience, Aircraft design/fatigue/materials knowledge, SAP TechRequest tool proficiency, Escalation management
Technologies
SAP (TechRequest), SRM, SB, IPC
Responsibilities
Manage repair solutions from customer submittal to final approval, Analyze structural damage queries against SRM, Liaise with Design Offices and Spares teams, Update structure repair documentation, Transfer in-service experience to management and vendors, Identify safety critical items, Collaborate with Technical AOG Center for complex repairs
Seniority
Senior, hands-on IC