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Structure Repair Support Engineer

Herndon Area, VA💼 Full-time🗓 2026-07-27 → 2026-09-26

Core

Manage repair solutions for aircraft structural damages from customer submission to final approval, ensuring compliance with the Structural Repair Manual (SRM) and continued airworthiness.

Role type

Senior Customer Service Engineer (Aircraft Structure)

Builds

Technical repair solutions and documentation for in-service aircraft structure issues

Domain

Aviation / Aerospace / Aircraft Maintenance

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

Aircraft structure knowledge (design, fatigue, materials), Structural Repair Manual (SRM) interpretation, Engineering drawing reading, Maintenance repair practices, Technical documentation management, Cross-functional collaboration

Preferred skills

Airline or MRO experience, Mechanical engineering background, Experience with SAP-based technical tools

Technologies

SAP (TechRequest tool)

Responsibilities

Analyze customer queries against SRM for structural damages, Manage repair solution lifecycle from submittal to RDAF issuance, Liaise with Design Offices and Spares teams for repair definitions and parts availability, Update SRM documentation based on in-service experience, Identify and follow up on safety-critical damage items, Collaborate with global teams and diverse customers across time zones

Seniority

Senior, hands-on IC

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