MOC Duty Manager (FTM)
Core
Provide specialized knowledge for aircraft defect management, troubleshooting, and AOG/delay resolution to maintain fleet serviceability.
Role type
Senior Maintenance Operations Control (MOC) Duty Manager
Builds
Fleet operational continuity and technical defect resolution for Airbus aircraft
Domain
Aviation / Aircraft Maintenance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Aircraft systems knowledge, Defect management, DFDR/TSD data analysis, MEL/CDL/ADD deferment management, AOG/Delay management, Technical reporting, Stakeholder liaison, Airbus A320/A330/A350 type rating, Line/Major Maintenance/MCC experience
Preferred skills
None stated
Technologies
Google Sheets, Microsoft Word
Responsibilities
Troubleshoot defects to maintain fleet serviceability, Analyze technical data (DFDR/TSD) for defect resolution, Review real-time defects and propose recommendations, Manage AOG and delays, Handle deferments (MEL/CDL/ADD), Provide technical recommendations to customers, Prepare technical reports, Conduct meetings with customers to explain technical issues, Liaise with MROs and OEMs
Seniority
Senior, hands-on IC
