Technical and Logistic Support
Core
Provide maintenance and support for the BEAM9 system, enabling partner staff to manage hardware/software operations and support GEOINT/IMINT activities for customers in KSA.
Role type
Senior IC technical and logistic support engineer
Builds
BEAM9 platform operations, software/hardware updates, and deployment deliverables
Domain
Defense & Space / Geospatial Intelligence (GEOINT/IMINT)
Deliverable
production ML models | product features | infrastructure
Required skills
Master's in Computer Science, Maintenance and support program experience, Windows environment (AD, DNS, DFS, GPO), Linux (Ubuntu, CentOS), Virtualization (Nutanix, Kubernetes), Storage (Ceph), Backup (Veeam), Network devices (IP, DNS, firewall, routing), English (mandatory), Arabic (mandatory)
Preferred skills
IMINT/GEOINT trade core, geospatial software (I4D, SOCET GXP), Database (Postgresql, MySQL, Elastic search), Cloud technology (Docker), PKI (EJBCA), Ansible, French
Technologies
BEAM9, Nutanix (AHV & NKP), Harbor, Kubernetes, Ceph, Veeam Backup, Ubuntu 24.04, Windows Server 2022, Windows 11, CentOS, Dell servers, Cisco, ESET, Stormshield/Opensense, EJBCA, Ansible, Postgresql, MySQL, Elastic search, Docker, I4D, SOCET GXP
Responsibilities
Support Customer's IT Administration and Production teams in daily monitoring and operations, support IT training and deployment/acceptance phases in KSA, participate in customer meetings to reflect expectations, ensure regular activity reviews and KPI monitoring, capitalize knowledge through documentation, maintain relationships with customer and back-office actors
Seniority
Professional, hands-on IC