Filed Service
Core
Represent Airbus at the Entry Into Service (EIS) of new aircraft types, acting as the primary technical liaison between the manufacturer and the airline to ensure successful integration and customer satisfaction.
Role type
Senior Field Service Manager (Aerospace)
Builds
New aircraft type integration and operational support for airline customers
Domain
Aerospace / Aviation
Deliverable
client delivery
Required skills
Aircraft systems knowledge, technical problem solving, stakeholder management, regulatory compliance, data gathering, report generation
Preferred skills
Aircraft spares experience, presentation skills, flexibility for travel
Technologies
Airbus fleet product range
Responsibilities
Perform 'Greet and Meet' activities at EIS, assist with technical inquiries and AOG support, maintain relationships with airline departments, relay technical events to Airbus, gather market intelligence, ensure compliance with local regulations
Seniority
Professional, hands-on IC with management interface