Manager, Last Mile Operations
Core
Manage and administer operational policies and procedures to ensure high quality and accuracy for customers in last-mile transportation.
Role type
Manager, Last Mile Operations
Builds
Efficient transportation solutions for shippers and carriers across North America
Domain
Logistics and Transportation
Required skills
Staffing management, supervisory functions, metrics analysis, process efficiency identification, budget management, disciplinary action, hiring/termination
Preferred skills
Bachelor's degree in Transportation or Supply Chain, complex data analysis, new software proficiency
Technologies
System tools, software applications
Responsibilities
Assess and adjust staffing requirements, oversee supervisory functions and mentoring, act as liaison between Account Managers and operational staff, coordinate procedure and document changes, identify process efficiencies, analyze quantitative information, maintain departmental budget
Seniority
Manager, hands-on leadership