Patient Financial Rep I
Core
Monitor patient accounts from billing through final resolution, handling insurance follow-ups, payment arrangements, and collections.
Role type
Patient Financial Representative
Builds
Patient account resolutions and payment plans
Domain
Healthcare billing and collections
Deliverable
client delivery
Required skills
Insurance claim processing, payment plan setup, account reconciliation, remittance advice analysis, claims submission, customer service, data entry
Preferred skills
Knowledge of Medicare/Medicaid/Workers Comp rules, multi-line phone management
Technologies
Practice Management System, HCFA 1500 forms
Responsibilities
Follow up on accounts daily, answer calls from insurers and patients, combine accounts and set payment plans, resolve denied claims, submit paper claims, update patient demographics and insurance info, document account activity
Seniority
Entry-level