SDE - Customer Engineering | Automation Testing - Selenium | Pre-sales & Post-sales |
Core
Partner with Sales to drive technical product evaluation, resolve customer technical queries, and lead technical discovery sessions for the BrowserStack cloud testing platform.
Role type
Customer Engineering Specialist (Selenium & API Automation)
Builds
Customer success and technical evaluation for cloud-based software testing solutions
Domain
SaaS / Cloud Testing / DevOps
Deliverable
client delivery
Required skills
Selenium automation, API testing, technical product evaluation, L3 technical support, architectural guidance, RFP response, cross-functional collaboration
Preferred skills
Agile methodologies, CI/CD tools, network security basics, workshop facilitation
Technologies
Selenium, API testing frameworks, CI tools
Responsibilities
Drive end-to-end technical product evaluation for customers; Coordinate with customer stakeholders (Dev, QA, Security) to resolve technical roadblocks; Lead technical discovery and architectural guidance; Design and lead technical workshops; Act as a bridge between customers and Product/Engineering teams to relay requirements and feedback.
Seniority
Junior to Mid-level, hands-on IC