Project Manager I, SPN
Core
Drive customer onboarding and enable brand growth for supply chain solutions including fulfillment, warehousing, and transportation.
Role type
Senior Program Manager, Professional Services
Builds
Customer onboarding processes, supply chain software implementations (WMS, OMS), and operational SOPs
Domain
Supply chain logistics / SaaS
Required skills
Cross-functional program management, customer onboarding execution, stakeholder management, risk mitigation, process improvement, system migration, KPI tracking
Preferred skills
Supply chain or logistics experience, WMS/OMS implementation, functional/technical solution design, transformation/change management
Technologies
WMS, OMS, legacy systems
Responsibilities
Execute portfolio of customer projects from onboarding to launch, partner with commercial and operations teams to drive onboarding processes, balance internal and external priorities, track performance and implement KPIs, design and execute new system deployments, provide feedback to refine service offerings, act as a culture warrior for company values
Seniority
Senior, hands-on IC
