Accounts Receivable Collections Specialist
Core
Manage day-to-day collections for an assigned segment of B2B customer accounts, working proactively ahead of due dates to keep cash flowing.
Role type
B2B Accounts Receivable Collections Specialist
Builds
Cash flow for Stord's customer base
Domain
Logistics, distribution, and high-volume commerce
Required skills
B2B collections, AR, credit experience, account management, dispute resolution, NetSuite/ERP proficiency, process documentation, escalation management
Preferred skills
Dispute/deduction management in wholesale/logistics, credit-risk tools (D&B), AI-assisted collections platforms
Responsibilities
Run outreach and follow-up cadences by phone and email, track promises-to-pay, partner with AR & Cash Operations on disputes and reconciliation, escalate high-risk accounts, contribute to DSO and time-to-resolution metrics
Seniority
Mid-level, hands-on IC