Technology Change Manager - A&F Co.
Core
Lead end-to-end change management for complex, cross-functional technology initiatives (tools, data, AI) to ensure successful adoption and connect efforts to business outcomes.
Role type
Technology Change Manager
Builds
Adoption of new ways of working, enterprise technology transformations, and future-state operating models
Domain
Retail technology and digital transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ADKAR lifecycle execution, change impact and readiness assessment, risk and resistance mitigation, training strategy development, Agile delivery integration, executive storytelling, stakeholder alignment, strategic thinking, independent operation
Preferred skills
Prosci certification, Agile/product delivery environment experience, large-scale digital/data/AI transformation exposure
Technologies
ADKAR, Agile
Responsibilities
Own full ADKAR lifecycle including impact, risk, communications, training, and adoption; Conduct change impact and readiness assessments; Align change work to Agile lifecycle and embed activities into sprint cycles; Articulate the 'why' behind changes and build alignment across business and technology stakeholders; Connect change efforts to business outcomes and monitor adoption metrics; Coach leaders and teams through change and influence without authority
Seniority
Mid-level, hands-on IC
