Technical Training Content Developer
Core
Create, maintain, and deliver technical training content and courses for Commerce's platform, serving enterprise merchants, agency partners, and internal teams.
Role type
Technical Training Content Developer (Enterprise Training Manager)
Builds
Product and developer-focused video content, training materials, and personalized learning sessions for the Commerce ecosystem.
Domain
E-commerce technology, SaaS platforms, and developer education.
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing, instructional design, video production (scripting, narration, screen recording), API usage, HTML/CSS/JS, Next.js or Nuxt.js, ecommerce tools (SaaS, headless, POS, PIM, OMS, ERP), stakeholder management
Preferred skills
AI tool usage, adult learning best practices, rapid technology adoption
Technologies
GitHub, Next.js, Nuxt.js, Postman, HTML, CSS, JS
Responsibilities
Create and update product training content with platform releases; produce video content for new features and FAQs; deliver virtual and in-person training to merchants and partners; collaborate with Product, Engineering, and Professional Services; manage training action plans and scheduling.
Seniority
Mid-level, hands-on IC