Senior Functional Consultant, Client Success

Tokyo, JapanFull-time2026-05-22 → 2026-11-13

Core

Senior Functional Consultant ensuring solution usability, uptime, and data accuracy for enterprise planning clients while configuring the o9 platform to solve supply chain problems.

Role type

Senior Functional Consultant (Supply Chain Planning)

Builds

o9 enterprise planning platform configurations and workflows

Domain

Supply chain planning / Enterprise resource planning

Required skills

Enterprise planning application tools, SQL Server/MySQL, Supply chain planning concepts (Demand Management, Distribution Planning, Master Planning, S&OP), Microsoft Excel/PowerPoint

Preferred skills

Statistical/Optimization/Simulation skills (R/Java/Python), SQL/MDX/T-SQL

Technologies

o9 platform, SQL Server, MySQL, R, Java, Python, Excel, PowerPoint

Responsibilities

Resolve customer issues and validate e2e workflows, Configure platform based on change requests, Create and execute workflow/data analytics test-cases, Support Super User and End User training, Interface with development teams to improve product features

Seniority

Senior, hands-on IC

About o9solutions

At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations. With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements